Welcome to my blog! This is where I offer regular tips and insights into creating effective training, efficiently organizing information, delivering engaging presentations, and more. New blog posts come out on the 1st and 3rd Thursday of every month.
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How Often Do You Put Yourself in Your Customers’ Shoes?
Let’s get something out of the way up front. I have worked in retail, food service, and public libraries, and I can definitively say that the customer is NOT always right. You know your business and your
If I Could Delegate Everything, Here’s What I’d Keep
I’ve been learning more about AI lately, specifically the ways in which it can be valuable to a solopreneur like myself. I am not an
The Key to Achieving All Your Goals
I’m not particularly a fan of New Year’s resolutions, but I am a fan of identifying what I want, and what changes I could make to help me reach those goals. That could look like scheduling exercise time in my calendar or setting up automatic savings deposits towards a big purchase.
2025: Year in Review
Whew. It’s been quite a year, hasn’t it? ‘Tis the season to take stock of what the outgoing year has brought before jumping into the