Welcome to my blog! This is where I offer regular tips and insights into creating effective training, efficiently organizing information, delivering engaging presentations, and more. New blog posts come out on the 1st and 3rd Thursday of every month.
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Employees are a Privilege, Not a Right
“You should be grateful just to have a job.”
Yes, having a job is something to be grateful for. Here’s something that’s (at least) equally true:
You should be grateful to have people willing to put their precious time and energy into doing the work necessary to support the success of your business.
The Word of the Day is Seamlessness
I’ve been thinking a lot lately about seamlessness—what it means, why it matters, and how it transforms the customer experience.
What If Your Business is Like a Closet
Have you ever cleaned out a closet? Or an entire wardrobe? You dump everything out on the floor, and when you can see everything you have, then you can start to sort, look for patterns, and make decisions. When you’re done, you have a well organized closet that only contains the items that really work for you.
It’s Not a Vacation If You’re Checking Your Work Email
As I write this, my head is swirling with all the things I need to do to get ready to leave on vacation next week. I’m currently a solopreneur, so if it’s gonna get done, I’m the one to do it, but for someone with a team, time off can be easier to take – if your team is properly trained.